Industry guides | Institute of Professional Floristry

The Florist's Guide to Clocking In and Out

Teach employees exactly how to record their working time correctly.

Explain what to teach a new employee during their first days and weeks.

Help owners evaluate compensation structures before making a hiring or payroll decision.

Help employees understand what their role requires and where their responsibilities begin and end.

Define professional conduct throughout the customer experience, from the initial inquiry through order completion.

Explain appropriate workplace behavior and how to respond when conduct crosses professional boundaries.

Establish practical expectations for communicating with coworkers, supervisors, vendors, and customers when disagreements arise.

Protect customers' personal information and private order details.

What to do with packaging immediately after a flower shipment is unpacked.

Preventing unnecessary flower and greenery waste while making arrangements.

Reducing spoilage by tracking what arrived first, what needs attention, and what should be used first.

Evaluating alternatives to single-use floral foam and reducing waste from arrangement mechanics.

Using only the packaging needed to protect and present each floral purchase.

Reducing avoidable trips, failed deliveries, and unnecessary vehicle use.

Avoiding unnecessary water use during bucket cleaning, flower processing, and routine shop work.

Asking suppliers better questions and evaluating sustainability claims before buying.